1. Processing Time:

All orders placed on our website will be processed within 1-5 business days. Orders received after 2:00 PM IST will be processed the following business day.

2. Shipping Methods:

We offer standard and expedited shipping options. Standard shipping typically takes 7-10 business days for delivery, while expedited shipping ensures delivery within 3-5 business days.

3. Shipping Costs:

Shipping costs are calculated based on the weight of the product, destination, and chosen shipping method. Customers can view shipping charges at the checkout before finalizing their order.

4. Tracking Information:

Once your order is shipped, a confirmation email with tracking details will be sent to the email address provided during checkout. This allows customers to monitor the status and estimated delivery date of their order.

5. International Shipping:

Currently, we only offer shipping within the domestic India. We do not ship internationally at this time.

6. Delivery Issues:

If you encounter any issues with your delivery, such as delays or damaged products, please contact our customer support team within 48 hours of receiving your order. We will work diligently to resolve the issue and ensure your satisfaction.

7. Holiday Delays:

During peak seasons or holidays, please expect potential delays in shipping and delivery times due to increased order volumes and carrier limitations.

8. Incorrect Address:

Customers are responsible for providing accurate shipping information. In the event of an incorrect or incomplete address, additional charges may apply for reshipment or corrections.

9. Returns Due to Non-Delivery:

If a package is returned to us due to non-delivery (e.g., incorrect address, unclaimed, etc.), customers may be responsible for additional shipping fees to resend the package.

10. Force Majeure:

We are not liable for delays in shipping and delivery caused by natural disasters, strikes, or other unforeseen circumstances beyond our control.