We sell high quality products at ChashmaStore.com. The frames sold at ChashmaStore.com are made from the best quality acetate and steel or titanium materials eyeglasses.
ChashmaStore.com offers a 7 days no question asked return policy applicable from the date of delivery.
One-year conditional warranty on all our eyeglasses, applicable from the date of delivery
Warranty Timeline
One year conditional warranty is offered on all our eyeglasses, applicable from the date of delivery.
6 months warranty for sunglasses and lenses is part of separate from the one-year conditional warranty.
Warranty includes
This warranty includes: damages caused to the product due to corrosion, rusting, coating burst/peel off, peeling of color and color fading.
Warranty excludes
ChashmaStore warranty does not cover: Product breakage, scratches, damages caused by accident, mishandling, negligence, shock, tampering and loss of components or accessories, improper use or storage of the product; unauthorized modifications or repairs; normal wear & tear.
Warranty conditions
This warranty will automatically terminate on the expiry of the warranty period.
This warranty is valid only when purchased through ChashmaStore.com
The decision of the company on the nature of the defects and applicability of the warranty will be final.
The company will, in no event be liable or obligated for the payments/refund of any special incidental or consequential damages.
Warranty requirements
Please ensure all three requirements below are met for us to process your warranty claim:
Please email the pictures of the product to be duly validated to support@chashmastore.com along with the order ID.
Please call us at 8866252277 and inform us before dispatching the item.
Pack all the product properly in One single box to avoid any transit related damage.
Please send back all accessories received along with the product to avoid any delays in claim.
Warranty Claim
The estimated processing times for warranty claims is 7 days after receiving the product.